Last updated: May 15, 2024
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our Service and tells you about your privacy rights and how the law protects you. We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Words with a capitalised initial letter have meanings defined below. The following definitions apply whether they appear in singular or plural.
While using our Service, we may ask you to provide personally identifiable information, including but not limited to: email address, first and last name, phone number.
Usage Data is collected automatically and may include information such as your device's IP address, browser type and version, the pages of our Service you visit, the time and date of your visit, time spent on pages, and other diagnostic data.
We use cookies and similar tracking technologies to store consent preferences and to enable third-party scheduling functionality. You can instruct your browser to refuse all cookies or to alert you when a cookie is being set.
| Cookie / Storage Key | Type | Provider | Purpose | Expiry |
|---|---|---|---|---|
qn_consent |
Persistent (localStorage) | Quantum Neon | Stores your cookie consent decision (accepted / declined). No personal data. | Until browser storage is cleared |
| Calendly cookies | Persistent & Session | Calendly LLC (USA) | Enables appointment scheduling. Set only after your explicit consent. Calendly may set multiple cookies to manage sessions and track scheduling interactions. | Up to 1 year (varies) |
You can revoke your consent at any time by clearing your browser's local storage (the qn_consent key) and reloading the page — the cookie banner will reappear. You can also block cookies entirely via your browser settings, though this will prevent the scheduling widget from functioning.
The Company may use Personal Data for the following purposes:
We may share your personal information with: Service Providers (to monitor and analyse service use, or to contact you); affiliates; business partners; and with your consent for any other purpose. We do not sell personal data.
We retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy, and to comply with legal obligations, resolve disputes, and enforce our agreements. Usage Data is generally retained for a shorter period, unless required for security or legal reasons.
Your information may be transferred to and processed on computers located outside your country, where data protection laws may differ. Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer. We take all steps reasonably necessary to ensure your data is treated securely.
If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your data becomes subject to a different Privacy Policy.
We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.
We may disclose your Personal Data in good faith where necessary to: comply with a legal obligation; protect Company rights or property; prevent wrongdoing; protect user safety; or protect against legal liability.
The security of your Personal Data is important to us. While we strive to use commercially acceptable means to protect it, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
When you use Calendly to schedule appointments through our website, you consent to the collection, processing, and storage of your personal data by Calendly LLC. This includes your name, email address, phone number, and any additional information provided during booking. Calendly is used exclusively for scheduling and your data is not stored on our servers. For more information: Calendly Privacy Policy.
Our website contains a link to our LinkedIn profile. Clicking this link redirects you to LinkedIn, a third-party website governed by LinkedIn's own privacy policy and terms of service. We do not share any personal information with LinkedIn when you click the link. For more information: LinkedIn Privacy Policy.
We use Microsoft Teams for internal and external communication. Teams collects data such as user identity, device information, usage data, and content created within Teams. AI-enhanced features (meeting assistance, automated notes) analyse meeting content in accordance with Microsoft's privacy standards. For more information: Microsoft Privacy Policy.
We use Zoom for virtual meetings and webinars. Zoom may collect user identity, device information, IP addresses, and meeting content. AI-driven features (transcription, meeting summaries) process user data in accordance with Zoom's privacy standards. For more information: Zoom Privacy Policy.
We use WhatsApp for internal team communication and customer service. WhatsApp collects data such as phone numbers, message content, and interaction data. WhatsApp provides end-to-end encryption for messages. Use of WhatsApp for communication with us is voluntary. For more information: WhatsApp Privacy Policy.
We store personal data you provide to us in our Customer Relationship Management (CRM) system, including name, contact details, and customer profile information. This data is used to manage customer relationships and improve our services. Our CRM processing complies with GDPR. Data is accessible only to authorised personnel and is not shared with third parties without your explicit consent, except as required by law. You may request access, amendment, or deletion by contacting us at office1@quantumneon.ai.
We may process Personal Data under the following conditions: Consent; Performance of a contract; Legal obligations; Vital interests; Public interests; Legitimate interests.
If you are within the EU, you have the right to:
To exercise these rights, contact us at office1@quantumneon.ai. We may ask you to verify your identity. You also have the right to complain to your local Data Protection Authority.
This section applies solely to visitors, users, and others who reside in the State of California.
To exercise your CCPA rights, contact us at office1@quantumneon.ai. We will respond within 45 days of receiving your verifiable request.
We do not sell personal information. To submit an opt-out request, contact us at the email above.
Our Service does not respond to Do Not Track signals. You can enable or disable DNT in your browser preferences.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If you believe your child has provided us with Personal Data, please contact us and we will take steps to remove that information.
We may update this Privacy Policy from time to time. We will notify you of changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.
If you have any questions about this Privacy Policy, please contact us:
Email: office1@quantumneon.ai
Phone: +1 (866) 531-0812
Address: Quantum Neon LLC